1.
How are these
fares different than buying a
ticket from the airline directly?
These tickets
are for the most part very similar
to tickets you would buy directly
from the airlines. You can
request special meals, get advanced
seat assignments and almost always
accrue frequent flyer mileage.
An advantage is that these tickets
are often refundable (with a cancel
penalty).
2.
How can I pay for my ticket?
All
rates quoted can be paid with
a Credit Card / Debit Card. You
can also pay the amount in our
office or pay in our account.
3.
How and when will I receive my
ticket?
Your
request will be processed within
1 business day. Your ticket
will be shipped to with 5 Days
via FedEx or similar service if
it is a Paper Ticket. Most
tickets however are Electronic
or "E" tickets.
In these cases an Email confirmation
will be sent which you simply
will print for check in.
4.
What if I need to cancel or change
my ticket?
If
you need to cancel or change your
ticket prior to departure please
contact us immediately by phone.
In certain cases the tickets are
refundable minus a cancel fee.
If the ticket is refundable, the
terms will be disclosed to
you on the page where you enter
your credit card information.
If you need to make a change before.
We will need to get the ticket
back before your departure date
and make the change as needed.
If changes are permitted there
will be a fee assessed by the
airline. If you need to
make a change after departure
and this is permitted, you need
to bring your ticket to the airline
office or airport at your destination
and they will make the change
for you. There is a change
fee involved as well (usually
$250) and the same booking class
will have to be available to make
this change. All of the
above changes are similar to what
the airlines will charge if you
bought a ticket from the directly.
However typically the airlines
will not permit you to have your
ticket refunded - which in certain
cases we do offer (with the applicable
penalty).
5.
Can I use someone else's credit
card to pay for a ticket?
Yes,
but in that case you will have
to send a card authorization form
to our company signed by the card
holder.
6.
Why does a price show however
when I go to book it tells me
that there is nothing available
for that date?
Our
search engine is different from
other search engines.
We basically show you the lowest
rates that we have without taking
availability into account.
The next step is then to see if
space is available for that specific
fare. This way you know
what the lowest fare in the market
is. If it is not available
you can now change dates to possibly
get this fare or simply select
a higher fare. --
How many times have you called
an airline and asked for a price
for specific dates of travel.
When they quote you a price they
do not tell you that if you leave
the day before you may have saved
$500. Wouldn't it be nice to know
this beforehand? We try to do
this.
7.
How do I contact you?
Please
select the contact button at the
top of the page. This will
have all the information you will
need to get in touch with us.
We are open Monday-Friday 9am
to 6pm.
